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» Save the Date! ORHMA’s 14th Annual Provincial Golf Tournament

Join the Ontario Restaurant Hotel & Motel Association (ORHMA) for our 14th Annual Golf Tournament on Wednesday, June 21 at Nottawasaga Inn Resort & Conference Centre in Alliston. ORHMA’s Annual Golf Tournament brings Ontario’s hospitality industry together and is one of the best opportunities to reach the leaders and opinion-influencers in our sector! For participation details, click here. 


» Ontario Increasing Minimum Wage to Support Workers and Families

Ministry of Labour

Fourth Consecutive Annual Increase Provides Significant Boost to Take Home Pay

Ontario is continuing to boost income for workers across the province by increasing the general minimum wage for the fourth consecutive year, which will bring the wage up to $11.60 this fall.

Minister of Labour Kevin Flynn made the announcement today in Toronto. The increase announced today will come into effect on October 1, 2017, and continues the government's efforts to ensure more workers and their families are able to benefit from the province's growing economy. As a result, full-time minimum wage earners in Ontario are now taking home $2,782 more per year than they did just four years ago.

The increase builds on progress Ontario is already making to boost income for workers, including:
  • Updating its Fair Wage Policy to ensure government contract workers continue to receive fair wages and benefits
  • Reviewing pay equity legislation to help close the gender wage gap
  • Moving forward with a basic income pilot, which will provide a minimum income level to help people meet their needs
  • Implementing free tuition for more than 210,000 students and increasing supports for apprentices.

To read the complete article click here.

» Federal  Budget  2017 –  Highlights That  May Impact You

Federal Finance Minister Bill Morneau released the Trudeau Government’s 2017 spring  budget on Wednesday March 22nd . Here are some highlights:

  • Morneau  announced $950 million  in  funding  for a small number of business-led innovation “superclusters” that have the potential to create  jobs in the  new economy.
  • EI premiums will go up five cents per every $100 of earnings. EI benefits will become  easier to access for new immigrants, young Canadians and those participating in retraining.
  • Changes to employment insurance benefits will allow parents to receive parental benefits for up to 18 months, but at a lower rate.
  • Effective immediately excise duty rates on alcohol products will  be increased by 2% effective  the  day after Budget Day 2017 and that rates be automatically adjusted to the Consumer Price Index on April 1 of every year starting in 2018
  • Budget proposes to provide an additional $7.8 million over two years, starting in 2017-18, to implement a new Global Talent Stream under the Temporary Foreign Worker Program, as part of the Global Skills Strategy.  

Click here to view the  HAC Federal Budget Analysis:

Click here  to view  the  Federal  Budget 2017: Building a Strong Middle Class

» Important Legislation Update – WHMIS with GHS, Retraining Required

In 2015, Ontario  amended the Occupational Health and Safety Act (OHSA) and the WHMIS Regulation to adopt new, international standards that are part of the Globally Harmonized System of Classification and Labelling of Chemicals (GHS). The changes reflect amendments to the federal Hazardous Products Act and new Hazardous Products Regulations. The new requirements came  into effect July 1, 2016. There is a transition period – until December 1, 2018 – to phase out the old requirements. During the transition, both the old and the new requirements are in effect.

Please click here to download a free copy of ORHMA’s Understanding WHMIS.  For more information on the requirements and changes from the Ministry of Labour, please click here.

» Community Accessibility Forums 2017

The Accessibility Directorate of Ontario will be presenting a series of nine regional forums for municipal Accessibility Advisory Committees (AACs) in spring 2017. As you know, in 2017, Ontario will commemorate its 150th anniversary. The theme of the forums is “Accessibility: Honouring the Past, Showcasing the Present and Inspiring the Future.”

The target audience for the forums are  members of municipal AACs and municipal staff who work with and support these committees. As well, we hope to attract community organizations and businesses that provide services to or support people with disabilities.

The forums will provide a legislative update on the progress that the Ontario government is making in implementing the Accessibility for Ontarians with Disabilities Act and making Ontario accessible. It will also give attendees the opportunity to network with their peers and colleagues.

Jim Kyte, a former National Hockey League player with a profound hearing disability, will be the keynote speaker. He is a noted motivational speaker and Dean of the School of Hospitality and Tourism at Algonquin College. Other accessibility champions will also share success stories and personal perspectives of accessibility.  

Registration is now open. Click on the date below to register, or visit and search for “Accessibility Forum” in the city of your choice. Register soon, as spaces are limited.

April 19, 2017, London - Best Western Lamplighter Inn

April 26, 2017, Windsor - University of Windsor

May 3, 2017, Stoney Creek - Liuna Gardens

May 10, 2017, Sault Ste. Marie - Delta Sault Ste. Marie

May 17, 2017, Ottawa - Carleton University (bilingual)

May 23, 2017, Kitchener – Crowne Plaza

June 1, 2017, Toronto - Intercontinental Hotel

June 7, 2017, Sudbury - Radisson Sudbury Hotel

June 14, 2017, Thunder Bay - Victoria Inn

For  more  information  on  the  forums  and  to  register  click  here.

If you need help to register, please contact the Accessibility Directorate  of Ontario at; phone 1-866-515-2025, TTY 1-800-268-7095.

» Understanding & Complying with Accessibility for Ontarians with Disabilities Act

If you have 1 – 49 Employees:

·         Make your HR practices accessible

·         Make your public information accessible when asked

·         If you have 20+ employees, submit your accessibility compliance report by December 31, 2017

If you have 50+ Employees:

·         Make new or redeveloped public spaces accessible.

·         Submit your accessibility compliance report by December 31, 2017

Your accessibility compliance report will include yes/no questions about all requirements that are currently in effect for your organization. 

Free Webinars:

Sign up for free, interactive webinars to learn more about accessibility and your requirements.

Learn more about your requirements at

» City of Toronto invites residents to share their views on regulation of short-term accommodation rentals

The City of Toronto is considering regulations for short-term rental of accommodation in Toronto and is inviting members of the public to share their views at meetings on March 28 and April 12. Residents will also be able to fill out an online survey to provide their views on the proposed regulations.

The term "short-term rental" typically describes rentals that occur over a period of less than 30 days. Popular online platforms such as Airbnb, Homeaway and VRBO facilitate bookings and payments for short-term rentals.

The first consultation meeting will be held in the council chamber of North York Civic Centre, 5100 Yonge St., from 6:30 to 8:30 p.m. on Tuesday, March 28.

The second consultation meeting will be held in Committee Room 2 at City Hall, 100 Queen St. W., from 6:30 to 8:30 p.m. on Wednesday, April 12.

Key areas of discussion include quality of life (income/noise/safety), housing availability and affordability, economic development and tourism, and taxation.

Livestreaming of the April 12 meeting's proceedings will be available at

A staff report with recommendations is expected to go to the City's Executive Committee for consideration in June.     

More information about the review is available at and the survey will be available on that web page starting March 28.

This news release is also available on the City's website:

» Ontario Appoints First Chief Investment Officer

Last week, Allen O’Dette was appointed the province’s first Chief Investment Officer. O’Dette was formerly the president and CEO of the Ontario Chamber of Commerce. He also worked as a pharmaceutical executive. O’Dette will lead the province’s new Ontario Investment Office, which aims to streamline the process by which businesses apply for government investment. ORHMA has worked on  common  business issues and we look forward to working with him in his new role with the provincial government.

Click here  for more information.

» Experts urge Canada to expand high-heels debate beyond restaurant industry

The Canadian Press

VANCOUVER -- Servers clad in short skirts and stilettos could soon be a thing of the past, as British Columbia and Ontario take steps to ditch sexualized dress codes. But women in other industries can face unwritten expectations of lipstick and heels, say workplace equality experts.

To read the complete article click here.


» ORHMA Welcomes New Supplier: Flanagan Foodservice

Proudly Canadian and family-owned, Flanagan's is the largest Canadian owned, independent foodservice distributor in the country. From our early days as a food wholesaler, we've grown to provide full service to more than 6,000 restaurants and foodservice operations across Ontario. To each and every customer, we offer uniquely personalized service, along with the attention to detail, reliability and range of quality products you need to grow your business.

Our success comes from truly understanding the realities and opportunities our customers face every day. Flanagan Foodservice is the flexible alternative for companies like us - personal, progressive and agile.

Click here  to be directed to website.


» Windsor Bars face hefty price hike for TV sports

CBC News

Bar owners in Windsor say they might have to dump television channels such as TSN or Sportsnet if a price hike targeting their establishments increases their cable or satellite bills by hundreds of dollars each month.

The two television giants are asking many business customers across Canada to pay an additional charge on top of existing television subscriptions for the right to show channels airing live sports in their establishments.

·         Bell and Rogers to ask bars to pay more for sports packages

·         'Mad, frustrated, but living with it': Ottawa sports bars facing rising TV bills

In a statement, Rogers Sportsnet told CBC News "these venues have paid rates for sports content that were not reflective of the benefits they've enjoyed, due to the high volume of patrons that gather to watch sports and the revenue it generates for these establishments." 

While the telecom companies have not provided specific figures for the rate hikes, the price increase could be several hundred dollars per month. Some bar owners in Windsor are re-thinking whether they'll be able to make the game available while you enjoy a beer or meal.

'An outrageous initiative'

Industry groups are vocal in their opposition to Bell and Rogers' move, saying it came out of nowhere. 

"This has been an outrageous initiative on raising the fee with no notice, and giving the industry a month to comply," said Tony Elenis, President and CEO of the Ontario Restaurant Hotel and Motel Association.

The ORHMA may try to get the federal government involved.

"Part of our steps moving forward is to get in touch with the competition bureau and hear their views on it," added Elenis in an interview with CBC Radio's Afternoon Drive.

To listen to the interview  and view the full article  click here.

» You’re Invited to the Largest Food Innovation Trade Show in North America

Discover the latest and greatest food innovations & trends at SIAL Canada! ORHMA is an important partner of SIAL Canada and is pleased to offer a very special rate of $40 for the 3 days of the show! ($80 regular price). To take advantage of this special offer, simply use promo code SIALORHMA17 when you register. For more information on this event, click here.

» Why didn’t we think of that?

Stephen W. Ayers, CEO STAY Ahead Hospitality

What a powerful cartoon statement in the Toronto Star!

If indeed the Canadian First Nations had had any say whatsoever about who came to live and stay on their lands the outlook may have been very different than today.

Being a hotel guy, it got me thinking about how relevant the cartoon is for our industry. You just have to replace ‘immigrant’ with ‘new employee’.

The costs of recruiting, training and integration of a new hire can run into thousands of dollars, with a very conservative estimate putting the figure at no less than $4,500. In many hotels the staff turnover is high, so why don’t we get it right the first time?

To view the cartoon and to read the  complete  article  click here.

» AHLA Reveals Airbnb’s Business Driven by Commercial Operators, Generating Nearly $2 Billion in Revenue; “Illegal Hotel” Growth Trend Consistent Across 13 Major Markets

The American Hotel & Lodging Association (AHLA) released a new report today that examines the rise of commercial activity taking place on Airbnb nationwide. This study, Hosts with Multiple Units – A Key Driver of Airbnb Growth, reveals that Airbnb’s business is moving even further away from true home sharing: 81% of Airbnb’s U.S. revenue – $4.6 billion – comes from whole-unit rentals (those rentals where the owner is not present during the time of the rental). 

Airbnb has allowed the growth of “illegal hotels” that are often unregulated properties operating in residential neighborhoods, and as others have pointed out, are disrupting communities, impacting affordable housing and jeopardizing safety and security for guests and neighbors alike.

To read the full article click here.

» Notice to Restaurants and Retail Establishments Selling or Serving British Columbia Oysters in Ontario

On February 2, Ontario’s Acting Chief Medical Officer of Health issued a public advisory * informing  Ontarians  of gastrointestinal illness linked to the consumption of oysters. Since that time cases in Ontario have increased from 24 to 56 as of March 20, 2017.  The Notice to Restaurants and Retail Establishments Selling or Serving British Columbia Oysters in Ontario is based on information being distributed by a number of national and provincial public health  agencies .

Given the cases associated with this product continue to increase in Ontario, the Ministry of Health and Long-Term Care (MOHLTC) and Ottawa Public Health are seeking your assistance to increase awareness of this issue among local food business operators that may be serving oysters from BC.  Please  disseminate  this  notice to your members and advise them to contact Ottawa Public Health for further information. 

If you have any questions or concerns, please contact Ottawa Public Health at 613-580-6744 ext. 23806, or by email at 


» Accommodation Operations Report – February 2017

The accommodation operation report for February 2017 is now available and reports on
occupancy percentage, average daily rates and revenue from 12 key Ontario accommodation markets compared to prior year data (Monthly & Year to Date).  

Click here  to view report.

  • Partners In Prevention – Health and Safety Conference & Tradeshow – May 2 & 3, 2017 – International Centre, Mississauga. To register, click here.

  • Community Accessibility Forums 2017 – various locations and dates. Click  here  for more info and to register.

  • ORHMA Simcoe Region Annual General Meeting  – Tuesday, May 2, 2017 – Monte Carlo Inn and Suites Barrie – 3pm – 5pm, Click here to RSVP 

  • SIAL Canada Trade Show – May 2-4, 2017 – Enercare Centre – To receive special rate please use Promo Code SIALORHMA17. For more information and to register click here.

  • OTEC: Service Excellence: May 9, 2017 - 9:00 am – 4:30 pm – OTEC Learning Centre, 21 Four Seasons Place Suite 300 – For more details, click here.

  • OTEC: Training and Facilitation Excellence:  May 10-11, 2017 - 9:00 am – 4:30 pm – OTEC Learning Centre, 21 Four Seasons Place Suite 300 – For more details, click here.

  • OTEC: Service Excellence Designated Trainer Program – May 9-11, 2017 9:00 am – 4:30 pm – OTEC Learning Centre, 21 Four Seasons Place Suite 300 – For more details, click here.

  • ORHMA Waterloo Region – Annual General Meeting – Tuesday May 16, 2017. –  Time  8:30am

The Region of Waterloo International Airport  –  4881 Fountain Street N #1, Breslau, ON  N0B 1M0. Click here to RSVP 

  • ORHMA London Region Annual General Meeting – Tuesday May 16, 2017 – Time 3:30pm – 5:00pm – Courtyard by Marriott, Click here to RSVP 

  • ORHMA Provincial Annual General Meeting - Tuesday June 20, 2017- Nottawasaga Inn Resort and Conference Centre. All members welcome- For more information, email 

  • ORHMA 14thAnnual Golf Tournament- Save the Date!  Wednesday June 21, 2017 – Nottawasaga Inn Resort and Conference Centre. For participation details, click here.